Frequently asked questions
What guests ask me most often before booking.
When can we arrive and when do we have to leave?
Arrival is possible from 3 pm, and departure is by 10 am.
What is included in the price?
The final cleaning is included in the price of the first night, and towels are provided. There are two parking spaces right in front of the apartment, and you can charge your electric car at the wallbox. The barrel sauna, the garden and the barbecue area are part of the apartment.
How is the price made up?
The first night includes the final cleaning. Each additional night is charged at a lower rate, so the longer you stay, the less each night costs.
May I bring my dog?
Dogs cannot be added online at the moment. Please get in touch before you book.
Is there a resort tax (Kurabgabe)?
Yes, a resort tax applies across Fehmarn. It is shown separately when you book and depends on the number of people and nights.
How does payment work?
At the moment I only accept enquiries through this website. We will agree how you pay before the booking is confirmed.
What applies if we have to cancel?
Up to 30 days before arrival, free of charge, and I refund any amounts you have already paid in full. After that, 90% of the total price excluding resort tax. The charge is rounded to whole euros. Anything you have already paid beyond that, I refund. If you do not arrive, or arrive late, I will try at once to re-let the apartment. If we succeed, the cancellation charge no longer applies. You may also name a replacement guest yourself. I recommend travel cancellation insurance.
Is your question missing? Write to me.